QUIZ 2025 ATLASSIAN ACP-120: JIRA CLOUD ADMINISTRATOR HIGH HIT-RATE EXAM OBJECTIVES PDF

Quiz 2025 ATLASSIAN ACP-120: Jira Cloud Administrator High Hit-Rate Exam Objectives Pdf

Quiz 2025 ATLASSIAN ACP-120: Jira Cloud Administrator High Hit-Rate Exam Objectives Pdf

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ATLASSIAN ACP-120 (Jira Cloud Administrator) Certification Exam is a comprehensive assessment of an individual's knowledge and skills in managing and administering Jira Cloud instances. ACP-120 exam tests the candidate's proficiency in various areas such as user management, project management, issue tracking, workflows, and reporting in Jira Cloud. It is designed for Jira Cloud administrators who want to validate their skills and knowledge in using Jira Cloud effectively.

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ATLASSIAN Jira Cloud Administrator Sample Questions (Q73-Q78):

NEW QUESTION # 73
Your Jira cloud instance has hundreds of projects which are used only by the development team at your organization.
All projects share a single permission scheme New business requirements state:
* Customer support staff at your organization need to view all issues in all projects
* They also need to share filters with other users
* They should not be granted too much access
Identify the appropriate way to configure customer support staff in Jira (Choose one)

  • A. As a security level
  • B. As a new project role
  • C. With an approved domain
  • D. As a new group
  • E. With the Trusted role

Answer: D


NEW QUESTION # 74
You need to make the following changes to an existing workflow:
1. A transition should only be available if code has been committed against the issue.
2. Only users in a specific project role can see a transition
3. Issues must not be commented on in a specific status.
4. The resolution should be set automatically.
5. A transition should send out a specific notification email.
Which workflow elements will you use to implement the desired changes?

  • A. 1 condition, 1 validator, 2 post functions, 1 property
  • B. 1 condition, 1 validator, 1 post function, 2 properties
  • C. 2 conditions, 2 validators, 1 property
  • D. 2 validators, 2 post functions, 1 property
  • E. 2 conditions, 2 post functions, 1 property

Answer: B


NEW QUESTION # 75
A company-managed project has issue-level security configured, with two security levels. However, Andre only sees one of them in the Security Level dropdown field. Identify a possible reason.

  • A. Andre does not have Set Issue Security permission.
  • B. Andre does not have Edit Issues permission.
  • C. Andre is not in a group or project role.
  • D. The other level is marked as the default.
  • E. The other level is configured for different issue types.

Answer: A

Explanation:
In a company-managed project with issue-level security configured, theSecurity Leveldropdown field allows users to set the security level for an issue, restricting who can view it. If Andre only sees one security level instead of both, the most likely reason is that he lacks theSet Issue Securitypermission (Option C), which is required to view and select security levels in the dropdown.
* Explanation of the Correct Answer (Option C):
* TheSet Issue Securitypermission allows users to set or change the security level of an issue.
Without this permission, a user may not see all available security levels in theSecurity Level dropdown, or the field may be hidden or restricted. If Andre lacks this permission, he might only see the default security level (if set) or no options at all, depending on the configuration.
* Exact Extract from Documentation:
Set Issue Security permission
TheSet Issue Securitypermission allows users to set or change the security level of an issue, which determines who can view it. Without this permission, users cannot modify theSecurity Levelfield or may only see a subset of available levels.
To check this permission:
* Go toProject settings > Permissions.
* Verify which users, groups, or roles have theSet Issue Securitypermission.Note: The visibility of security levels in the dropdown also depends on the user's membership in groups or roles defined in the security levels.(Source: Atlassian Support Documentation,
"Configure issue security schemes")
* Why This Fits: TheSet Issue Securitypermission is directly responsible for allowing users to interact with theSecurity Levelfield. If Andre lacks this permission, he may not see both security levels, making Option C a likely reason.
* Why Other Options Are Incorrect:
* The other level is configured for different issue types (Option A):
* Issue security levels are not tied to specific issue types; they apply to all issues in a project under the issue security scheme. The configuration of security levels is project-wide, so this is not a valid reason.
* Extract from Documentation:
Issue security levels apply to all issue types in a project using the same issue security scheme. They are not restricted by issue type.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Andre is not in a group or project role (Option B):
* While security levels may restrict visibility based on groups or project roles, the question is about Andre's ability to see security levels in the dropdown, not about viewing issues. The Set Issue Securitypermission determines whether Andre can see and select levels, not his membership in groups or roles for visibility purposes.
* Extract from Documentation:
Security levels define who can view issues (e.g., users in a group or role). TheSet Issue Securitypermission controls who can set the level, not who can view the issue.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* The other level is marked as the default (Option D):
* Marking a security level as the default ensures it is automatically applied to new issues if no level is specified. However, this does not prevent other levels from appearing in the Security Leveldropdown for users with theSet Issue Securitypermission.
* Extract from Documentation:
The default security level is applied to new issues if no level is set. All available levels are shown in the Security Leveldropdown to users with theSet Issue Securitypermission.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Andre does not have Edit Issues permission (Option E):
* TheEdit Issuespermission allows users to modify issue fields, but theSecurity Levelfield is specifically controlled by theSet Issue Securitypermission. A user can haveEdit Issues permission but still not see security levels if they lackSet Issue Security.
* Extract from Documentation:
TheSet Issue Securitypermission is separate fromEdit Issuesand specifically controls access to theSecurity Levelfield.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Additional Notes:
* Another possible reason (not listed) could be that Andre is not in the groups or roles defined for the second security level, limiting its visibility in the dropdown. However, theSet Issue Security permission is the most direct cause listed.
* To resolve the issue, check Andre's permissions inProject settings > Permissionsand ensure he hasSet Issue Security.
:
Atlassian Support Documentation:Configure issue security schemes
Atlassian Support Documentation:Manage permissions in Jira Cloud


NEW QUESTION # 76
You created a new "Create a new issue or add a comment to an existing issue" mail handler. What two fields have specific settings in the handler? (Choose two.)

  • A. Reporter
  • B. Watchers
  • C. Custom Field
  • D. Priority
  • E. Epic Link

Answer: A,D

Explanation:
The question pertains to configuring a"Create a new issue or add a comment to an existing issue" mail handlerin Jira Software Cloud. Mail handlers process incoming emails to create issues or add comments, and certain fields can be specifically configured to control how the handler behaves. According to Jira Cloud documentation, the two fields with specific settings in this type of mail handler areReporterandPriority.
* Explanation of the Correct Answers:
* Reporter (Option C):
* TheReporterfield specifies the user who is set as the reporter of the issue created by the mail handler. In the mail handler configuration, you can define whether the reporter is set to a default user, derived from the email's "From" address (if the email address matches a Jira user), or another specified user.
* Exact Extract from Documentation:
Configuring an email handler
When setting up a mail handler like "Create a new issue or add a comment to an existing issue," you can configure the following settings:
* Reporter: Specify the user who will be set as the reporter for new issues. Options include:
* The user associated with the email's "From" address (if they have a Jira account).
* A default user (e.g., a project lead or a specific user account).
* If no valid user is found, the handler can be configured to reject the email or use a fallback user.This setting ensures that the issue is attributed to the correct user as the reporter.(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Why This Fits: The Reporter field is a critical setting in the mail handler, as it determines who is recorded as creating the issue, which affects permissions, notifications, and reporting.
* Priority (Option D):
* ThePriorityfield allows you to set a default priority for issues created by the mail handler if the email does not explicitly specify a priority. This ensures that new issues have a consistent priority unless overridden by the email content.
* Exact Extract from Documentation:
Field settings for mail handlers
For the "Create a new issue or add a comment to an existing issue" handler, you can specify default values for certain fields, including:
* Priority: Set a default priority for new issues (e.g., Medium, High). If the email contains a specific priority value (e.g., via a keyword or mapping), it can override the default.These settings allow you to control the behavior of issue creation and ensure consistency in field values.(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Why This Fits: The Priority field is explicitly configurable in the mail handler to ensure that new issues are assigned an appropriate priority, making it one of the two fields with specific settings.
* Why Other Options Are Incorrect:
* Epic Link (Option A):
* TheEpic Linkfield is not specifically configurable in the mail handler settings. While you can map email content to fields like Epic Link using advanced configurations (e.g., regex or scripting in Automation), it is not a standard field with specific settings in the mail handler configuration interface.
* Extract from Documentation:
Mail handlers allow mapping of email content to standard fields like Summary, Description, or Priority.
Advanced field mappings, such as Epic Link, require custom automation rules or third-party apps.
(Source: Atlassian Support Documentation, "Automate email processing with Jira Automation")
* Custom Field (Option B):
* While custom fields can sometimes be populated via email content (e.g., through regex or automation), the mail handler's standard configuration does not provide specific settings for custom fields. The handler focuses on system fields like Reporter and Priority.
* Extract from Documentation:
Custom fields are not directly supported in the default mail handler settings. To populate custom fields, you may need to use Jira Automation or a third-party mail handler app.
(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Watchers (Option E):
* TheWatchersfield is not a configurable setting in the mail handler. You cannot specify default watchers or automatically add watchers based on email content in the standard mail handler configuration. Watchers are typically managed manually or via automation rules.
* Extract from Documentation:
Watchers are not a configurable field in mail handlers. To add watchers automatically, use JiraAutomation or a workflow post function.
(Source: Atlassian Support Documentation, "Configure notifications and watchers")
* Additional Notes:
* The"Create a new issue or add a comment to an existing issue" mail handleris one of several mail handler types in Jira Cloud. Its configuration focuses on ensuring that issues are created with the correct metadata (e.g., Reporter, Priority) and that comments are added to existing issues based on issue keys in the email subject.
* Configuring the Reporter and Priority fields ensures that issues created via email align with project workflows and notification schemes.
:
Atlassian Support Documentation:Configure email handlers in Jira Cloud
Atlassian Support Documentation:Automate email processing with Jira Automation Atlassian Support Documentation:Configure notifications and watchers


NEW QUESTION # 77
Your Jira support project has allowed anonymous customers to create issues through an incoming mail handler for some time.
In order to enhance efficiency, your project manager has inquired about the possibility of allowing anonymous users to also create issues using Jira instead of the mail handler, but without allowing further access or need of a license.
Which two actions will let you meet the requirement? (Choose two.)

  • A. Create an issue security scheme with a default level allowing only licensed Jira users to access issues.
  • B. Ensure that the Reporter is not required in the project's field configuration scheme.
  • C. Add Group Anyone to the Browse Projects permission in the project's permission scheme.
  • D. Ensure that the Jira mode in the general configuration has been set to Public.
  • E. Add Group Anyone to the Create Issues permission in the project's permission scheme.

Answer: C,D


NEW QUESTION # 78
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